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Get in touch and ask us a question about any aspect of the International Baccalaureate (IB). This platform is for general questions as well as for registered My IB users.

Enquiries concerning assessments 

Please contact your programme coordinator with questions about assessment. Programme coordinators are IB students' first point of contact, and they are best placed to advise you based on the unique and evolving circumstances of your school at this time. 

Unfortunately, the IB is unable to respond to individual students' questions about assessment. 

For general questions:



US +1 301 202 3025

UK +44 29 2054 7740

Singapore +65 6579 5055

The Netherlands +31 70 352 6055

Switzerland +41 22 309 2515

Skype: IBAnswers

Enquiries using My IB

If you are already registered with My IB, you can first log in and then click on ‘IB Answers’ to find more information or ask a question. If you do not have a My IB username and password, we will be happy to help you via email, telephone or Skype:

Find a job at the IB

If you have any query related to this portal when applying for a job at the IB please contact us via email:

Find out more about My IB

My IB is our new community’s gateway to IB resources, applications, and communities, that we’ve designed using one username and password. Thousands of educators across the IB community are already registered with My IB. If you already have a username and password for the applications listed below, you can use them to access My IB.  

  • My School;
  • IBEN Central;
  • or PD provider portal.

You can also take a look at the video below that will guide you through registration.



Please note: IBIS is not currently available from within My IB. Please continue to use your IBIS user identity, password and PIN.


Becoming an IB World School

If you’re interested in becoming an IB World School, you can find out more about how the IB can benefit your school, and about how the application process works.