Alternative methods of authentication

Alternative authentication offers you a way of using secure authentication if you do not wish to use a QR code. There are a variety of ways in which you can do this.

If you do not wish to use a QR code as an authentication method, simply select "I want to use a different authentication method" on the PingID welcome page, and then choose your preferred method from the list.

 

 

SMS Authentication

After you choose to authenticate via SMS, select your country’s flag and type your mobile phone number into the box.

 

You'll then receive a confirmation text message with a personal authentication code. 

 

 

After receiving the text message, type the authentication code into the verification box on your desktop. You'll then see a message that confirms successful authentication, and be automatically redirected to IBIS.

 

Voice call authentication

After choosing to authenticate via voice call, select your country’s flag and type your mobile phone number into the box.

 

You will receive a phone call with an automated message telling you your personal authentication code. Enter your code into the verification box. 

 

 

You'll then see a message that confirms successful authentication, and be automatically redirected to IBIS.

 

Email authentication

After you choose to authenticate via email, enter your email address.

 

 

You will receive an email containing your personal authentication code, which you must then enter into the box on your desktop web browser. 

 

 

You'll then see a message that confirms successful authentication, and be automatically redirected to IBIS.

 

Desktop application authentication

After choosing to authenticate using the desktop application, you will see your pairing key.

 

 

 

Enter your pairing key into the box on your desktop application.

 

 

 

Create a new pin, and re-enter it into the application

 

 

 

 

 

 

 

 

 

 

Enter the code displayed in the application into the authentication web page.

 

You'll then see a message that confirms successful authentication, and be automatically redirected to IBIS.

YubiKey Authentication

 

After choosing to authenticate via YubiKey, insert the YubiKey and touch the logo.

 

You'll then see a message that confirms successful authentication, and be automatically redirected to IBIS.