Cancellation policy

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To cancel your registration, log in using your email address and confirmation code. Then, go to “CANCEL REGISTRATION”.

For cancellations made on or before 3 July 2024, a credit note will be issued for the full registration fee. Cancellations made on or after 4 July 2024 will forfeit 100% of the registration fee with the following exceptions:

  • Change in travel regulations restricting participants travelling to Washington.
  • Change in local regulations limiting the number of participants allowed at the conference.
  • Due to personal medical reasons. Participants will need to submit a doctor’s or other medical practitioner’s report.

Attendees who wish to receive a credit note based on the listed exceptions must make this request within two weeks after the conclusion of the conference.  

If you have any questions or concerns, please contact globalconferences@ibo.org.