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Frequently asked questions (FAQ)

Please visit IB Answers for frequently asked questions.

IB links policy

This website includes links to external websites. For details on our policy and criteria regarding these links, and those on external sites back to the IB website, please read our links policy.


Complaints procedure

The IB is committed to providing an excellent quality of service to its schools, examiners and other stakeholders. We value your views and aim to make continuous improvements to our services based on the information and feedback we receive.

Complaints procedure


Service statement

Our goal is to provide each member of the IB community with a high quality service, characterized by a timely response, accuracy, integrity and professionalism.  The IB seeks to continually improve its service so we need and value your feedback.

Service statement